Company Name: Mysurebiz Middle East LLC
Welcome to Ayocom.com! These Terms & Conditions (“Terms”) govern your use of our website, mobile application, and services. By accessing or using Ayocom.com, you agree to comply with these Terms. Please read them carefully.
1. General
- These Terms apply to all purchases and use of Ayocom’s website and services.
- By placing an order, you agree that you are at least 18 years old or have parental/guardian consent.
- We reserve the right to update or modify these Terms at any time. Updates will be effective once posted on our website.
2. Products & Services
- We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur.
- Product availability may vary based on stock and supplier conditions.
- Prices are subject to change without prior notice.
3. Orders & Payments
- When you place an order, you agree to provide accurate and complete information.
- Payment must be made in full at the time of purchase via secure payment options provided (credit/debit cards, bank transfers, or cash on delivery where available).
- All transactions are processed securely through trusted third-party providers.
4. Shipping & Delivery
- We deliver across the UAE and Nigeria. Delivery times may vary based on location, availability, and courier service.
- Delays due to external factors (customs, courier delays, etc.) are beyond our control.
- Shipping costs (if any) will be displayed at checkout.
5. Returns, Refunds & Exchange
- Customers may request a return or exchange within 7 to 14 days of receiving the product, subject to product condition and eligibility.
- Items must be unused, in original packaging, and accompanied by proof of purchase.
- Refunds will be processed to the original payment method within 7 working days after approval.
- Certain products (e.g., personal items, software, digital goods) may not be eligible for return.
6. Customer Responsibilities
- You agree not to misuse our website or services for fraudulent or unlawful activities.
- You are responsible for maintaining the confidentiality of your account and password.
- Any misuse of Ayocom’s platform may result in suspension or termination of your account.
7. Intellectual Property
- All content on Ayocom (logos, designs, images, product descriptions, and text) is the property of Ayocom and protected by copyright and trademark laws.
- You may not copy, reproduce, or distribute any part of our platform without prior written consent.
8. Limitation of Liability
- Ayocom will not be held liable for indirect, incidental, or consequential damages arising from the use of our services.
- While we take all necessary steps to ensure quality and security, Ayocom does not guarantee that the website will always be error-free or uninterrupted.
9. Governing Law
- These Terms are governed by the laws of the United Arab Emirates and Nigeria, depending on where the order is placed or delivered.
- Any disputes shall be resolved in the competent courts of Dubai (UAE) or Lagos/Abuja (Nigeria).
10. Contact Us
For inquiries or complaints, please contact us:
Email: info@ayocom.com
Phone: 0552496265
