Company Name: Mysurebiz Middle East LLC
At Ayocom.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile application, or any of our services across the UAE and Nigeria.
1. Information We Collect
When you interact with Ayocom, we may collect the following information:
- Personal Information: Name, email address, phone number, billing address, shipping address.
- Payment Information: Card details or payment gateway details (processed securely by third-party providers).
- Order Information: Products purchased, order history, and delivery preferences.
- Technical Data: Device type, IP address, browser type, and cookies for analytics and security.
- Optional Information: Feedback, reviews, and communication with customer support.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you regarding purchases, promotions, or updates.
- Personalize your shopping experience.
- Improve our website, services, and customer support.
- Ensure secure transactions and prevent fraud.
- Comply with legal and regulatory requirements in the UAE and Nigeria.
3. Sharing Your Information
We respect your privacy and do not sell your data. However, we may share your information with:
- Trusted Service Providers: Delivery partners, payment processors, IT and cloud service providers.
- Legal Authorities: If required to comply with applicable laws, regulations, or legal processes.
- Business Partners: For promotions or joint services, with your prior consent.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences.
- Track site performance and usage patterns.
- Deliver personalized content and promotions.
You may choose to disable cookies in your browser, but some site features may not function properly.
5. Data Security
We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
6. Data Retention
We retain your information only as long as necessary for:
- Order fulfillment.
- Customer support.
- Legal or accounting obligations.
7. Your Rights
As a user in the UAE and Nigeria, you have the right to:
- Access and request a copy of your personal data.
- Request correction or deletion of your information.
- Withdraw consent to marketing communications at any time.
- Request restriction of processing in certain circumstances.
Requests can be sent to info@ayocom.com
8. Children’s Privacy
Ayocom does not knowingly collect information from children under the age of 18. If you believe your child has provided personal information, please contact us to remove it.
9. International Data Transfers
Since we operate in both the UAE and Nigeria, your data may be transferred and stored securely across both regions, in compliance with applicable data protection laws.
10. Changes to This Policy
Ayocom reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on our website with the updated “Effective Date.”
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Email: info@ayocom.com
Phone: +791 569 413 310
